Perreviewing Different Types Of Family Agenciessonal And Proffesional Values Social Work Essay

The instance I have chosen involves a service user that has been with the bureau for a piece now. He was neglected and cut off from his household during his childhood and has since been hankering for a unafraid fond regard or contact with a “ household ” . His status brings about a batch of anxiousness and this has made him really unsettled.

I am placed with the Luton Borough Council Community Adult larning disablement squad. The squad is a statutory bureau ; its primary map is to supply support to adult with learning disablements and their carers. Service users and their carers are pre-assessed or screened under the Fair Access to Care eligibility standards. This procedure ensures that services are tailored to run into the demands of the person. It ensures that possible service users with critical and significant hazard, demands and support are non lost in the system. While grownups with moderate or low hazard demands are given advice and provided with utile information that will assist them to run into their demands.

The statute law relevant to this instance includes the National Assistance Act 1948 ; National Health Service and Community Care Act 1990 ; the Mental Health Act 1983 ( as amended by the Mental Health Act 2007 ) , the Human Rights Act 1998 and the Data Protection Act 1998.

Relevant policies include the Fair Access to Care ; which requires local councils to rate eligibility standards into four sets of demand ( critical, significant, moderate and low ) based on the earnestness of the hazard to independence if jobs and issues are non addressed. Applicants for services are assessed utilizing the new Single Assessment Process foremost outlined in the National Service Framework ( NSF ) which incorporates the eligibility appraisal, attention program attack, one-year appraisal, arrangements, protagonism and referrals. ( Royal College of Psychiatry Website, 2010, parity. 4.10 )

To protect the privateness of the service user and other persons involved I have anonymised their personal inside informations. This is in line with the commissariats of the Data Protection Act 1998 and the Data Protection Policy of the bureau. Section 6.2 of the Act, states that “ aˆ¦local governments have a general responsibility in common jurisprudence to safeguard the confidentiality of personal information which they hold in connexion with their societal services maps ” DoH ( 2000 ) p.34. This legal duty is managed through the Data protection policy of the bureau and monitored by squad directors. Specifically I have changed the service user ‘s name to Mr X and all other histrions are besides non named.

Mr X is a 31-year- old ; male with mild larning disablement and a marginal personality upset. He was born in Luton but brought up in Hastings. By virtuousness of his birth and the fact that he was foremost accessed for societal attention services in Luton ; Mr X is deemed to be normally occupant in the Luton country under the National Assistant Act 1948. Section 24.1 of the Act empowers and authorizations local governments to supply residential adjustment for vulnerable people ( made vulnerable by disablement or age ) who are normally resident in their country. [ OPSI ( 2008 ) p. 2 ]

His parents divorced when he was five old ages old, he has had really small contact with them since so. He is the firstborn of three siblings. He has had no contact with his lone sister following allegations made by her against him of sexual maltreatment. Contact with his brother who presently lives in Hastings is limited to the occasional cards and phone calls.

Mr X ‘s childhood was characterised by upheaval and want. As a consequence he has found it hard to organize fond regard of his ain due to changeless alterations in his life agreements. In 1999, while life in Hastings, he expressed a want to travel back to Luton. He secured a occupancy with a local lodging association and was given intensive support by the local independent life squad. This agreement shortly broke down because Mr X craved changeless attending. He indulged in self-Injurious behavior such as self-harm and a inclination to put fire to belongings.

The inclination to self-harm is non uncommon in people with learning disablements. Research late carried out in a specific country of Wales by Lowe ( 2007 cited in Heslop & A ; Macaulay, 2009, p. 13 – 14 ) found that 9 % grownups and kids over the age of five utilizing larning disablement services were considered to self-injure.

Furthermore Heslop and Macaulay ( 2009, mentioning Haw and Hawton, 2008 ; Hawton and Harriss, 2007 ; A. a. milnes, 2002 ) p.15 studies that people with multiple life jobs are more likely to self-harm. Key amongst these is relationship jobs with a spouse or household member. Other jobs reported include: jobs with employment ( including unemployment ) or surveies, and fiscal jobs. This may explicate Mr X ‘s inclination to self-harm.

In 1999, after a series of menaces to stop his life Mr X was detained in a local infirmary under subdivision 3 of the Mental Health Act 1983. This was to let Mr X to have intensive intervention in a protected environment. Without immediate intervention Mr X would hold been a danger to himself by ground of self-harm and to others by his fire scene inclinations.

Harmonizing to Rethink ( 2010 ) p. 1 & A ; 4 ; “ The Mental Health Act 1983 ( as amended by the Mental Health Act 2007 ) is the jurisprudence under which a individual can be admitted, detained and treated in infirmary against their wants. ” It goes on to province that Section 3 allows a individual to be admitted to hospital for intervention which must be necessary for their wellness, their safety or for the protection of other people and it can non be provided unless they are detained in infirmary.

Mr X was treated successfully and was reintroduced into the community in 2002. Since so he has lived in several residential and supported life scenes ( from Wales to Birmingham ) . Coping with life in the community has led to self-neglect, the accruing of debt and at times anxiety. As a consequence Mr X still requires intensive support.

In Jan 07 he left his residential arrangement in Telford to look for his female parent whom he had n’t seen since he was ten, with the purpose of developing a relationship with her. While waiting to procure a arrangement, he lived with his female parent and her spouse.

The relationship with his female parent shortly broke down due to his violent and endangering behavior. On one juncture he threatened to put the house on fire and his female parent had to name the constabulary. As a consequence he was detained under subdivision 2 of the Mental Health Act to reevaluate his mental wellness. His status was such that if untreated he represents a hazard to himself and other around him.

Harmonizing Rethink ( 2010 ) p. 2 ; “ Section 2 of the Mental Health Act 1983 ( as amended by the Mental Health Act 2007 ) allows a individual to be admitted to hospital for an appraisal of his or her mental wellness and to have any necessary intervention. An admittance to hospital under Section 2 is normally used when the patient has non been assessed in infirmary before or when they have non been assessed in infirmary for a considerable period of clip. ” Detention under this subdivision is for a upper limit of 28 yearss. It can non be renewed but can be followed by a Section 3 order. In Mr X ‘s instance, detainment under Section 2 was appropriate because he was last assessed in 2002.

After his appraisal and intervention Mr X was released back into the community. He requested for a flat of his ain stopping point to his dealingss. With his blessing a supported life arrangement that met his demands was identified and secured for him at a local reference in March 2007.

Contact was made with the local acquisition disablement service on Mr X ‘s behalf so he could hold local support, should he go dying. The psychological science squad and the learning disablement nurse attempted to work with him on a regular footing, nevertheless Mr X explained that he would wish to travel from the country and therefore their services were non necessary. As a consequence the services were discontinued to esteem his wants as non making so may be viewed as being oppressive in pattern and a breach of his human right.

The regard rule of the Mental Health Act 1983 ( as amended by the Mental Health Act 2007 ) , states that the diverse demands of the service user must be recognised and respected ; their positions, wants and feelings, so far as they are moderately discoverable must be considered and followed wherever operable and consistent with the intent of the determination. There must be no improper favoritism. ( Law Summaries, Sherwood Directory 2010, p.20 )

The Webster Online dictionary defines favoritism as “ aˆ¦unfair intervention of a individual or group on the footing of bias. ” As societal workers we are expected to be anti-discriminatory and anti-oppressive in patterns. These rules are captured in National Occupation Standard and the GSCC codifications of pattern. In peculiar Code 4 ; emphasises the demand to esteem the rights of service users while seeking to guarantee that their behavior does non harm themselves or the people around them. GSCC, 2010, p. 9. While value D ; emphasises the demand to value, recognise and esteem the diverseness, expertness and experience of the persons, households, carers, groups and communities. NOS ( 2010 ) p. 8.

Mr X so moved to Birmingham and lived there for merely over 14 months, his accomplishments have developed over this clip peculiarly in managing domestic activities such as cookery, cleansing and some facet of budgeting for healthy repast, nevertheless he is unable to cognize if he gets the right alteration in a sale.

Thereafter Mr X moved to Northampton to be near to his household. At this point a reappraisal was carried out and a attention program implemented. Mr X expressed the desire to larn to drive, make some voluntary work in the community and have a relationship. He undertook to remain in this adjustment for at least 3 old ages to prosecute in drawn-out personal development.

But he merely lived at the above residential place for a twelvemonth. He found it hard to settle and establish the alteration of staff hard to cover with. During his regular reappraisal Mr X agreed with the support of his advocator to be portion of acquiring life programme, where he would be assessed on what he would wish to make in hereafter ; as he had a desire to return to the Luton country he refused the offer. He late abandoned his arrangement in Northampton and moved in with his maternal uncle. He has been in touch with the Luton council to bespeak a arrangement in the Luton country. This move is Mr Xs involvement at the minute.

From his records, his current support demands centres chiefly around his personality upset. He finds it hard to acquire along with other occupants and frequently complained of being scared of the people around him. This makes him dying and ungratified, making a desire to travel once more.

Whenever he feels events are non consistent with his outlooks i.e. his desire to travel, he becomes agitated. This leads to legion phone calls to societal services, the constabulary and anybody he can acquire on the terminal of a phone line. Recently he threatened to take his ain life by leaping off a span or taking an overdose.

This desire to invariably relocate has made it hard for him to prosecute in drawn-out personal development activities necessary for him to develop the interpersonal accomplishments he requires. In add-on he has non been able to set up long-run societal links of his ain.

The Placement

I was placed with the Luton Borough Council Community grownup larning disablement squad. The squad is an incorporate squad made up of assorted professionals including societal workers, community attention workers and community nurses. It provides a “ One halt store ” / “ Single Access ” point for the squads ‘ mark group, which are grownups aged 18yrs – 65yrs with larning disablements and their carers, who live within the Luton Borough Council country.

The function of the squad within the societal public assistance spectrum is to supply comprehensive appraisal of the demands of people with larning disablements and their carers, which forms a footing for developing a bundle of support ( attention program ) to run into the assessed demands. The squad besides monitors the attention program through regular reappraisals to guarantee that the program has been decently implemented and that it is still appropriate. Changes are made to the attention program where appropriate.

Other services available through the squad include:

Advice and referrals to other services, such as day-time activities, supported employment or residential attention, specializer wellness services

The proviso of specializer nursing services

Appraisal of carers demands and mark posting to relevant support services.

Support for immature grownup pass throughing from kids service to adult services

Support for service users to entree community based services.

Organizing the safeguarding of venerable grownups procedure etc. ( Luton Borough Council website. )

Referral is a really of import portion of what the squad does. Many service users come to the attending of the squad by manner of referral from other professionals such as GPs, instructors etc. Besides the squad refer service users to other support bureaus. For case ; service users who require employment ( paid or voluntary ) are referred to D4 ; a calling support squad within the Luton Borough Council. They assist service users to compose their CVs, carry out occupation hunt, prepare for interviews and supply ongoing back uping for service users in employment.

The squad promotes anti-discriminatory pattern and is committed to uninterrupted betterment in the bringing of its services.

The Legal Mandate of the arrangement Agency

The legal authorization of the Luton Borough Council Community grownup larning disablement squad derives from the National Assistance Act 1948 and the National Health Service and Community Care Act 1990.

The National Assistance Act 1948 gives “ aˆ¦local Authorities the powers and responsibilities to advance the public assistance of people normally resident in their country that are blind, deaf or dumb, mentally disordered or well and for good handicapped by unwellness, hurt or inborn malformation ( unsweet 29 ) ” ( Sherwood Diaries and Directory ( 2010 ) p. 11 ) .

The NHS and Community Care Act 1990, “ aˆ¦ signified an of import development in the doctrine of community attention and in the bringing of service called for in other statute laws ” ( Sherwood Diaries and Directory ( 2010 ) p. 16 )

Unlike old statute law the NHS and Community Care Act 1990 lays accent on an appraisal led attention direction attack ( CPA ) that is shaped to suit single demands ; in contrast to old pattern of “ classifications ” of service users to suit pre-defined service bundles. To win this attack requires a partnership between professionals ( societal workers etc. ) and carers in measuring the demands and planing individualized / individual centred attention plans.

The Act besides requires service suppliers to take into consideration the wants of the service user in finding the type and degree of any service required. This can take to several struggles some are discussed subsequently in this paper.

Harmonizing to Powell ( 2001 parity. 15 ) ; the Act gives legal backup to the construct that the primary map of the public services should be to plan and set up the proviso of attention and support in line with people ‘s demands. That attention and support can be procured from a assortment of beginnings. There is value in the multiplicity of proviso, non least from the consumer ‘s point of position, because of the broadening pick, flexibleness, invention and competition it should excite. In this agreement, it is critical that societal service governments see themselves as organizers and buyers of attention services – non as monopolistic suppliers ( Griffiths Report 1988: parity. 3.4 ) .

The current bringing agreements adopted by the Luton Borough Council have a more recent history. Its beginnings can be traced to the Health Act of 1999 which sought to take the “ Berlin Walls ” haltering coaction and cooperation between assorted bureaus by presenting a figure of flexiblenesss into wellness and societal attention bringing. One such flexibleness is the “ One Stop store ” or “ incorporate provisioning ” construct, through which wellness and local governments provide a combined service through a multidisciplinary squad.

Initial appraisal of possible service users is carried out against a set of eligibility standards known as the Fair Access to Care Services ( FAC ) . There are four eligibility sets under FAC. Namely critical, significant, moderate and Low. Each set represents a degree of demand. Precedence degrees are assigned based on the likely effects if the demands of the service user are non met. The sum of aid available from household and friends are besides taken into consideration.

After the initial appraisal, a attention program is prepared for people who meet Luton Borough eligibility standards. The attention program paperss what the service users ‘ demands are and the manner in which these demands will be met. The attention program is agreed with the service user, their household and all those involved in supplying attention to the service user such as, nursing place, residential place etc.

The Legal Status of the Subject

Mr X is an grownup with mild larning disablement and personality upset. Having gone through our eligibility standards / testing ; a attention program was developed for him. His attention program is reviewed on a regular basis and his input is sought to guarantee that the program is relevant and continues to run into his demands and aspirations.

Sometime in 2007, he was detained under subdivision ( 2 ) of the Mental Health Act, due to his violent and endangering behavior to his female parent and those around him. He threatened to put her house on fire and to kill himself. The purpose of the detainment was to transport out an appraisal and supply the necessary intervention. He has since been discharged back into community attention.

As his behavior in recent times have non been violent or of any serious concern ; there is presently no program to confine him unless there is a serious impairment in his status.

Review of the Social Policy Initiatives Relevant To My Placement Agency and the Subject

As mentioned above the NHS and Community Care Act 1990 marked a watershed in the development of societal attention policy in the UK. It was the first effort to convey in the construct of marketisation into the proviso of societal attention services. ( Brambleby 2009, parity. 15 )

Harmonizing to Powell ( 2001 ) parity. 18, “ Community attention was to be used as a vehicle for the marketisation of the public sector. Thus, a ‘contract civilization ‘ was applied to the proviso of personal societal services and societal services sections would necessitate to develop procedures to stipulate, committee and proctor services delivered by other bureaus. ( DoH 1989: p. 23 ) ” .

The prevailing wisdom at the clip was that marketisation will promote betterment in the quality and range of services provided, promote invention, lead to decrease in cost and supply greater pick for the service user.

The policy which is based on the triumvirate of ‘autonomy ‘ , ’empowerment ‘ and ‘choice ‘ was endorsed by many observers as the political and philosophical Panacea for relieving the deep and destructive jobs facing the community attention system in the UK ( Levick 1992, cited in Powell 2001, parity. 1 )

Many observers have raised issue with the NHS and Community Care Act. For one many of the advantages advanced for the marketisation of the Community Care services were non achieved instantly as the procedure of these organizational alterations were vastly complex ( Powell 2001 parity. 20 ) .

Another defect in the NHS and Community Care Act 1990 was that the specific grant diverted to local governments in order to implement the results of single appraisal and promote the coevals of services in the private and voluntary sectors was merely ring-fenced in the short term. ( Powell 2001, parity. 18 )

This has had specific and broad making consequence on people with mild larning disablement as local governments are required by jurisprudence to turn to available resources to those with greatest demand. In state of affairs where there is high competition for resources those with mild larning disablements are frequently neglected.

Eligibility standards are another country where the jurisprudence is a spot ill-defined. Harmonizing to Spencer-Lane ( 2010 parity. 7 ) ;

“ Once a local authorization has completed an appraisal, it must make up one’s mind whether or non to supply services. Under the current jurisprudence, eligibility for services is determined by mention to statutory counsel ( Fair Access to Care Services ( DH 2002 ) and Health and Social Care for Adults ( WAG 2002 ) and often-overlapping legislative act jurisprudence, such as the National Assistance Act 1948 and the Chronically Sick and Disabled Person ‘s Act 1970. In our position this construction is complex and at times impenetrable. ”

Harmonizing to the Law Commission Report ( 2008 p. 28 ) this has led to two chief unfavorable judgments of this model:

it produces broad local fluctuations in eligibility for services: for illustration in 2006-07, a study by the Commission for Social Care Inspection found that 62 % of councils in England operated at the highest two degrees of significant and critical ; 32 % included moderate demands ; and 6 % included all four sets ;

This has led to local governments progressively curtailing services to those with the highest degrees of demand. Harmonizing to the same study: 4 % of councils confined their aid to the critical set merely ; councils raising their eligibility thresholds to significant increased from 53 % to 62 % in 2006-07 ; and the tendency is expected to go on as 73 % of councils anticipate that they will be runing at significant or critical degrees in 2007-08.

The National Assistance Act mandates local governments to supply adjustment for people with larning disablements who are normally resident in their country. This is good in the sense that it protects vulnerable people from going homeless. This is peculiarly true in the instance of Mr X. However, Mr X may be viewed as taking advantage of the system by declining to settle and prosecute in the community. He is cognizant that the bureau is mandated to run into his lodging demands and therefore utilizations that as a arm whenever he wants excess attending.

This type of behavior has important deduction for services bringing. Harmonizing to Dobson ( 1999 ) p. 2, “ many patients can non acquire the intervention and attention they need partially because the system has found it so hard to get by with the little minority of mentally sick people who are a nuisance or a danger to both themselves and others. ”

One manner to look into this job is to inquire the more able service users to subscribe a charter which gives them certain duties, such as the go toing twenty-four hours Centres and other developmental activities in return for certain privileges. Failure to stay with the charter should ensue in the backdown of these privileges. The extra cost associated with supplying these privileges will be paid for by the clip and resources freed up to cover with other instances.

Human Rights and Data Protection

The Human Rights Act ( 1998 ) efficaciously gives legal bite to the rights contained in the European Convention on Human Rights. The major rights relevant to the bureau and the topic are

The right to life ; every life is every bit of import. A disablement does non do a service users ‘ life less of import than anyone else ‘s.

The right to esteem for private and household life ; warrants each individual the right to populate as portion of a household. For case this gives homosexual and sapphic twosomes the same rights as other twosomes.

The right to self-respect and being portion of the community ; warrants each individual the attention and support they need to hold a good life. This means that people with disablements should be able to fall in community activities along with everyone else.

( Sherwood Directory, 2010, p. 23 )

The Act is at that place to guarantee that statutory organic structures such as local governments, schools, the constabulary, the tribunals and infirmaries can and really protect the rights of people with disablements. The right to self-respect is relevant to determinations about arrangements, adjustment and other services ; it requires service suppliers to every bit far as is possible return into considerations the wants of the service user.

This construct of pick is cardinal to “ Valuing Peoples ” a authorities white paper published in 2001 and updated in 2009. The proposals in the White Paper are based on four cardinal rules: civil rights, independency, pick and inclusion. Valuing People takes a life-long attack, get downing with an incorporate attack to services for handicapped kids and their households and so supplying new chances for a full and purposeful grownup life. It has cross-Government backup and its proposals are intended to ensue in betterments in instruction, societal services, wellness, employment, lodging and support for people with larning disablements and their households and carers. MKADHD ( Undated ) parity. 15.

As a consequence Luton Council is responsibility edge to go on to see Mr X wishes to travel even though it is bing the council a batch in footings of money and clip. Another of import consideration is that “ under the Human Rights Act 1998 victims are allowed to convey action against a local authorization if it has acted in a manner which is incompatible with the footings of the articles of the European Convention on human rights ” ( Brammer 2007, pg. 110 ) .

Using this to the instance ; Mr X left the residential arrangement provided by the council intentionally doing himself “ stateless ” . He refused to wait for the squad to procure another suited arrangement before go forthing his current arrangement. He presently resides with his uncle ( someplace in Luton ) but claims to be stateless. Mr X has threatened to harm himself and is now endangering to action the local authorization for non supplying him with another adjustment.

Equally far as the Agency is concerned Mr X made himself homeless intentionally because he is deemed to hold capacity ; holding been assessed under the standards set out in the Mental Capacity Act 2005. The appraisal was carried out to guarantee that Mr X had capacity at the clip. Under the Act, a individual lacks capacity in relation to a affair if at the stuff clip he is unable to do a determination for himself in relation to the affair because of an damage of, or a perturbation in the operation of, the head or encephalon. It does non count whether the damage or perturbation is lasting or impermanent ( Beresford and Sloper, 2008, p.40 )

The Data Protection Act 1998 “ provides persons with new right of entree to their personal informations and imposes new duties on informations accountants ; such as local authorization societal services section to run good informations storage patterns and this applies to both electronic and manual records. ( Brammer, 2007, p. 114 ) . However, the Act gives the bureau the right to retain information about the service user to be able to transport out its statutory responsibilities and obtains the consent of service users or their carer to make so. The bureau is required to name a information accountant whose responsibility is to guarantee that personal information is merely used for authorized intents and informations non required is destroyed in the prescribed mode.

Using this to the instance I have non used Mr X ‘s original name. Information personal to Mr X have been made anon. . Electric and manual information obtained in the class of seting this work together were duly authorised by the appropriate authorization and manual paperss have been destroyed in the prescribed mode. The instance has been put together in such a manner that it does non make any nexus to the existent service user.

The service user raised a few SOVA ( Safeguarding of Vulnerable Adult ) issues. The Care Direct Factsheet ( 2007, p. 1 ) defines abuse as “ aˆ¦a misdemeanor of a individual ‘s human and civil rights by any other individual ( s ) . It may: be a individual or repeated act ( s ) ; be physical, verbal, psychological, sexual, institutional, prejudiced or fiscal ; or may be an act of disregard or failure to move. ” The fact sheet defines a Vulnerable Adult as person aged 18 or over who is, or may be:

In demand of community attention services because of mental or other disablement, age or unwellness and

Unable to take attention of him or herself, or unable to protect him or herself against important injury or development.

When an maltreatment is reported local bureaus are required to handle each instance with the extreme urgency to guarantee the alleged victim does non endure any more maltreatment. The bureau has a multi-agency protocol that is followed in each instance ; to guarantee pressing and appropriate action is taken. The constabulary are about ever involved to guarantee a record of the maltreatment is maintained for future mention. Advocacy, community support squad etc. may besides be involved. Each instance must be dealt within 24 hours of the reception of the study. Thereafter a scheme meeting of the relevant bureaus is called to reexamine the state of affairs and hold a co-ordinated attack to cover with any outstanding hazards.

In the instance of Mr X, the Police were invited to look into his allegations. No farther action was taken as none of the allegations could be verified. Advocacy was involved to guarantee that his concerns and concerns were good communicated to the Police and his service suppliers. He was besides advised on the stairss he can take should he experience unsated or unhappy with the result.

A critical analysis based in a policy review of services provided by the Agency.

The bureau policy on appraisal and residential arrangement is really good structured ; they define the bureau responsibilities, duties, functions and boundaries. Initial appraisal allows the bureau to derive a clear image of the service users ‘ status and state of affairs. The appraisal includes elaborate personal information sing the service users ‘ relationships, any important events and current state of affairs. This provides the baseline for the appraisal against the just entree to care services eligibility matrix.

One critic of the procedure is that it is unfastened to mistreat. The more able service users can get the hang the procedure and thenceforth work the jog holes in the procedure. In some ways one can reason that, Mr X has reached this critical point. He is really much aware that whenever he raises a ruddy flag person gets into problem ; as such this has become one of his favorite games. He makes up narratives and keeps altering his narratives every bit long as they lead towards his coveted ends.

I believe that holding a elaborate long-run program is critical to keeping the support required by the service user. One short coming of this procedure is that non much seems to hold been done in turn toing the implicit in issues i.e. his desire to travel on a regular basis. Possibly Mr X ‘s attention program could be designed in such a manner that he is allowed to alter arrangement every 18 or 24 months. Puting this program in topographic point will let the bureau to be after in front and guarantee continuity of his development program. One attack possibly to do certain that each consecutive arrangement has the installation to go on his development from where he left off at the old arrangement. This attack is in line with the “ Valuing Peoples Now ” white paper ( DoH 2009, p. 6 ) which requires bureaus to handle each services user as an person, with the same chances and duties. Each attention program should be individualised and does non needfully hold to suit with the norm.

On the other manus the current attack is bing the bureau so much in footings of clip and money as every attention program review involves traveling out to see his current arrangement and sing new 1s to pick a new arrangement that meets his demands. This frequently means that resources have to be withdrawn from other undertakings to manage his state of affairs as it is frequently presented as an exigency. In add-on each clip he leaves a arrangement a new budget has to be put in topographic point ; this could make confusion particularly with budgeting.

One of the reverses in this policy is that while some people who need aids are non reached or given adequate attending others who know the system abuse it. For case there is presently a waitlist for residential arrangement ; Mr X hopes to short-circuit the procedure by doing himself “ stateless ” . This creates a figure of struggles for the societal worker ; some of which are discussed in the following subdivision.

The possible struggle in this instance

In supplying support, value ‘A ‘ requires societal workers to be cognizant of their ain values, bias, ethical quandary and struggle of involvement and their deductions on pattern. NOS ( 2010 ) p. 8. Below are some of the struggles highlighted in the instance survey.

One of the grounds I chose this instance is that the behavior, attitude and the issues environing the service user are so complicated that if members of the squad are non careful, they may go judgmental or oppressive in their attitude towards him. Some staff members have already answered inquiries from senior directors and the constabulary as a consequence of his made up narratives and unsettled behavior. Despite this, the squad continues to handle him as an person and with regard by non comparing him to other service users with similar conditions in line with the Value B. NOS ( 2010 ) p. 8.

Although he has threatened to take his life and has made himself “ homeless ” , he has been assessed and deemed to hold capacity. Presently he is non considered to be a menace to himself or the people around him. The squad is in regular contact with him and continues to supervise his status every bit good as provide the right ambiance for him to experience welcomed to name or speak to any member of the squad when the demands arises.

In decision, I think some of the policies / processs need to be reviewed and amended from clip to clip as some of them were written many old ages ago and hence may no longer be up to day of the month as we live in a dynamic society. For case the process the bureau follows to O.K. an appraisal or attention program takes clip and some service users have passed on while waiting for the result of a review/assessment ( decease due to old age as my bureau trades with grownups, some due to terrible unwellness as some of our service users have terrible upsets apart from the larning disablement ) . Sometimes when directors are off ill because they must O.K. and subscribe these documents for the necessary action to be taken or before it is sent to the related squad, works/processes are delayed, and it will be utile for every squad / dept. to hold a deputy or another senior staff who can take duties in their absence.

With respects to Mr X, the quandary / conflicting issue here is that it is the squad ‘s responsibility to supply him with adjustment every bit good as support his other demands. But his demand to go on to alter adjustment / location is making so much tenseness / incompatibility. This has affected his profile and affected the contract with service suppliers. The instance has created complications for budgeting, and is taking up a batch of staff clip that should be used to go to to other service users or possible service users.

As suggested an alternate attack may be to recognize his desire to alter location as portion of his demands and hence design a attention program that incorporates regular resettlements say every 18 to 24 months. This type of bespoke planning will let him run into his demands while the bureau is able to keep some degree of consistence around his attention direction.

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